Terms & Conditions | Googan Business Services Company

Acceptance of Terms

By using the website, requesting a service, or approving a quotation, the client acknowledges that these terms have been read, understood, and accepted and that the information provided is accurate to the best of the client’s knowledge.

Scope of Studies and Consulting Services

Depending on the request, our services may include feasibility studies, market studies, competitor analysis, investment consulting, business development, and other professional services stated in the quotation. Each project has its own defined scope and deliverables.

Information and Assumptions

Studies rely on information and documents supplied by the client, appropriate research sources, and professional assumptions required for analysis. The client is responsible for the accuracy of supplied information, and incomplete or inaccurate data may affect the results.

Quotations and Payment

The quotation defines the service scope, deliverables, fees, payment terms, and expected timeline. Fees do not include work outside the approved scope unless separately agreed, and commencement may require the payment specified in the quotation.

Timeline and Delivery

The delivery period begins after required information is received, the quotation is approved, and any required initial payment is made. Timelines may change if information is delayed, the project scope changes, or additional research or analysis becomes necessary.

Reviews and Revisions

Included revisions are limited to comments related to the agreed scope and information. Changes to the project concept, key assumptions, sectors, locations, or requested analyses may constitute additional scope and require extra fees and time.

Confidentiality and Usage Rights

Project information is handled with professional confidentiality and used for service delivery and follow-up. Deliverables are provided for the client’s agreed project use, while the company retains rights to its general professional tools, methodologies, and templates.

Results and Limitation of Liability

Studies and consulting outputs are professional assessments based on information, conditions, and assumptions available at the time of preparation. They support decision-making but do not guarantee project success, profits, or specific future outcomes. The client remains responsible for investment decisions and implementation.

Cancellation, Disputes and Jurisdiction

Cancellation and refund matters depend on the project stage, completed work, and costs incurred. The company and client will first seek an amicable resolution to disputes. These terms are governed by the laws and regulations of the Kingdom of Saudi Arabia and its competent authorities where required.